Privacy Policy

Welcome to the Falmouth Heritage Walks Privacy Policy. We value your privacy and are committed to protecting your personal data. This policy explains the type of information we collect, how it is used, and the measures we have in place to ensure its protection. It is important that you read this policy thoroughly to understand our practices regarding your information.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with any aspect of this policy, please discontinue use of our site immediately.

Information We Collect

We collect various types of information from our users for specific purposes. This may include data provided directly by you or gathered automatically through your interaction with our website.

This information may include:

  • Personal Information: Such as your name, email address, and contact details when you fill out a contact form or subscribe to our newsletter.
  • Technical Data: Including IP address, browser type, and version, time zone setting, browser plug-in types and versions, operating system, and platform.
  • Usage Data: Information about how you use our website, including your browsing patterns and preferences.
  • Marketing and Communications Data: Preferences for receiving marketing from us and your communication preferences.

We collect this information using cookies, server logs, and other similar technologies.

How We Use Your Information

Your privacy is important to us, and we only use your information where the law allows. Most commonly, we will use your personal data in the following circumstances:

Our uses of your data include, but are not limited to:

  • To Provide Our Services: Using your data to deliver and improve our heritage walks and related services.
  • Communication: Responding to inquiries, sending newsletters, and providing information about our walks and activities.
  • Site Improvement: Understanding how our site is used to enhance user experience and ensure our content is relevant and useful.
  • Marketing: Supplying you with information about additional services we believe may be of interest, provided you have given consent.

We may also use your data to comply with legal obligations or perform a contract we have with you.

Data Security

We have established appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized manner. These include internal audits of our data collection, storage, and processing practices and security measures.

In addition, we limit access to your personal data to those employees, agents, and contractors who have a genuine business need to access it. They will only process your personal data on our instructions and they are subject to a duty of confidentiality.

We have procedures in place to deal with any suspected data breaches and will notify you and any applicable regulator of a breach when we are legally required to do so.

Your Data Rights

Under certain circumstances, by law, you have the right to:

  • Request access to your personal data.
  • Request correction of the personal data that we hold about you.
  • Request erasure of your personal data.
  • Object to processing of your personal data.
  • Request restriction of processing your personal data.
  • Request the transfer of your personal data to another party.

If you wish to exercise any of these rights, please contact us at [email protected].

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Any changes we make will be posted on this page, and where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

Your continued use of our website following the posting of changes constitutes your acceptance of such changes.